• When does the class start?

You can find the information in Academic Calendar.

• When the orientation week is going to start?

The orientation week will run on August 8-12, 2022.

• When does the course registration start?

You can find the information in Academic Calendar.

• Is it obligatory to attent the orientation week sessions?

Yes, attendance is mandatory for the students.

• Is it possible to transfer from one school to another? If so, how?

If a student discovers that the first choice of major does not correspond to his/her interests or intellectual abilities, s/he may seek to change the degree. To transfer between Schools or Majors, follow the procedure:

1. Contact the School (or Department Chair of the Major) you want to transfer to;
2. Fill in the Transfer form, collect all signatures and submit the form to the School office you are transferring to.

NOTE:

• Transfer forms submitted after registration period will be processed in the following semester;
• Check with the School you wish to transfer to for more information. Each School has its own transfer requirements.

• CS/robotics students and Engineering majors students will have different sessions (Q&A and mock registration sessions) but what about students with undeclared major? Should they attend both sessions?

Q&A sessions are not mandatory, but if students have questions to SEDS administration, they are welcome to attend these sessions. The sessions are not divided by Majors, thus every student is welcome.

• Can I change my major during the orientation week/registration period?

Yes,within first 2 weeks the students can transfer between majors/schools. After entering the University, students may discover that their first choice of major does not correspond to their interests or intellectual abilities. Those students may seek to change their major. The University supports these decisions by allowing internal transfers between UG majors. In order to transfer to another department, student has to meet the transfer requirements of the department s/he is willing to transfer to. The completed Transfer form signed by the Dean of the Receiving School shall be submitted to the School Office.

• Is it possible that a certain course does not fit into the schedule whatsoever?

School Administration carefully plans a schedule each semester for departments and it depends what courses students are planning to take. A clash may occur if the student decides to take a course from other NU School.

• How can I log in to My Registrar? How can I choose academic advisor?

Academic advisers will be assigned once the classes will start. Academic Advising Unit (AAU) works with the first year undergraduate students. AAU provides assistance in course selection and course registration, supports students with academic difficulties, provides personalized advising which considers the special needs of each student and makes referrals to relevant offices, when necessary.

• How many times can I change my major throughout my Undergraduate studies?

The University supports these decisions by allowing internal transfers between UG majors. In order to transfer to another department, student has to meet the transfer requirements of the department s/he is willing to transfer to. Students who choose to transfer between Schools should consult with the Academic Advising Unit. Transfers between Schools will occur between the posting final grades and start of the next semester.

• If I am not 18 years old and as a result can not get Digital ID in order to enroll for provision of education online during the Orientation Week, am I allowed to do it old-fashioned way by sending it by post?

This question is under consideration of the Administration.

• Good afternoon, I am experiencing a problem with logging into my nu.edu.kz account, I remember exactly my password, but I can’t enter the site or other applications associated with this mail. The problem is that everything works fine from a phone or other device, but my personal pc does not accept my password, calling it incorrect, how can I solve this problem?

Try to sign out of all your google accounts and try to use different browser.

• Can you please provide me my NU email account details (username and temporary password)?

If you have any questions, you can contact the IT Help Desk via: +7 (7172) 70-62-00, helpdesk@nu.edu.kz

• What should I do if I didn’t attend to the registration and attendance check

Please contact the School office by email seds_office@nu.edu.kz

• How much is stipend? is it paid during summer holidays?

Please contact Bursar’s Office (bursars_office@nu.edu.kz) if you have any questions related to stipend issues

Link to download UG Orientation Week Schedule 2022

Link to download Gr Orientation Week Schedule 2022

If you have questions, please refer to the contacts below:

+7 707 859 23 55 Yenlik Molgozhdarova
+ 7 778 792 46 29 Damira Zhambiyeva
(avialable working hours 09:00 AM – 05:00 PM)

Web sites of departments:

Academic Advising Unit (AAU)

Department of Student Affairs

NU Library

• Library orientation webpage (https://nu.kz.libguides.com/orientation)
• Library website (https://library.nu.edu.kz/)

Psychological Counseling Center (PCC)

Office of the Registrar

Career and Advising Center

Writing Center

NU has an online course registration system. Students can register courses in consultation with their academic advisors and based on their degree plans.

• All students have to follow Add/Drop/Withdrawal deadlines. They are indicated in the Academic Calendar on “Quick Links” at nu.edu.kz
• The University conducts online registration on a priority basis. Priority can be given by School, major and/or year of study. The date on which registration is opened for each priority group will be indicated in the notice for the start of registration each semester/term.
• In the fall and spring semesters minimum course load is 24 ECTS credits, maximum – 36 ECTS credits. In the summer term minimum course load is 2 ECTS credits, maximum – 16 ECTS credits. Students who are on Conditional or Probationary status should not be allowed to take more than 28 ECTS credits. Student need to consult with your academic advisor on this matter.
• Some courses have pre-/co-/anti-requisites. Only students who fulfill these requirements can register for the course. Otherwise, the system will not allow students to register. List of requisites is available under the “Quick links” section on nu.edu.kz.
• Some courses have registration priorities which open registration only for specific groups of students. Priorities are based on School/ year of study/major. For students outside of current priority, such courses will be marked in red in the “Course registration” module. List of priorities is available under the “Quick links” section on nu.edu.kz.
• It is highly recommended to check all course requirments (requisites and priorities) prior to registrtion.
• All students must send their schedule for advisor’s approval. Schedules are not considered valid until approved by an academic advisor.
• For any questions regarding course schedules, please contact School Office.
• There is a Waiting list (WL) function for coures that are full. If the course is full and has WL, a student can register for WL the same way as for a regular course. If somebody drops the course, the rst student on WL will be automatically registered for the course. A corresponding email will be sent.

Please be kindly informed, that all the newly admitted students have received the Agreements on their emails. This agreement should be signed electronically with Electronic Digital Signature (ЭЦП).
If you need more information on the Agreements, please contact Senior Manager for Academic and Student Affairs Yenlik Molgozhdarova yenlik.molgozhdarova@nu.edu.kz

This webpage contains brief information and links to IT services for students. We hope this information will be helpful to you!

For communication with faculty and other members of the NU Community you will need a corporate email – please visit https://mail.google.com/ and login using credentials sent to your personal email earlier. Check your personal mailbox periodically, there will be instructions on how to access your student mail account in the form name.surname@nu.edu.kz and your user credentials to other IT resources. From the moment you have access to your mail account, use it to contact the University services.

During the learning process, you will need access to the following information systems and resources:

• Corporate PCs  – all domain computers of the University;
• https://moodle.nu.edu.kz  – is a University electronic course management system (virtual learning environment). LMS Moodle is utilized by students and faculty in order to perform such tasks as an exchange of files, audio and video data,messaging, chat activities, forums, online quizzes and etc.; Pay special attention to Moodle, the entire learning process is closely related to Moodle. In the Moodle environment you will receive assignments and take homework, receive grades. This is one of the required resources that you must use for study. Moodle Instructions(link)
• https://registrar.nu.edu.kz – is an automated information system designed to automate the academic and internal processes of the University in terms of coordination, studying in the disciplines taught, registering all of their and academic disciplines throughout the training period;
• https://library.nu.edu.kz – electronic resources of the Nazarbayev University Library;
• https://my.nu.edu.kz – student portal;
• https://prs.nu.edu.kz – you can recover password using the Password Recovery Service.

Learn more here how to login to these information systems and resources

Here you can find answers to your questions related to IT resources.

The first thing you need to know where to go if you have problems is helpdesk.

If you have any questions, you can contact the IT Help Desk via: +7 (7172) 70-62-00, helpdesk@nu.edu.kz